A Fortune 50 client is looking for a Tableau Platform Administrator to come join their Enterprise Data Analytics Platform Engineering team to help with installation, configuration, and upgrades of this clients Tableau Server in a single-node and multi-node environments. You will be responsible for managing user access, security policies, groups, and permissions within Tableau. In addition to monitoring Tableau server performance, logs, implement tuning strategies for optimal performance, perform routine maintenance, backup, disaster recovery, and troubleshooting. You will be responsible fo managing content migration between development, test, and production environments. This clients Tableau platform environment is hosted on Azure, so someone who knows how to set up RBAC, Endpoints, NSG/ASG, WAN (express route, Azure VNET, UDR, load balancer, app gateway, Azure front door, traffic manager, DNS, Proxy, Firewall, Storage, Compute, Scheduling, SAP) and enable SSO/MFA/OKTA/ LDAP/Azure AD integration is required. You will be working closely with BI Developers to optimize dashboards and ensure best practices are followed. Other responsibilities include:
1. Identifying and documenting common recovery procedures for service-impacting incidents
2. Establishing and following a Rhythm of Business (ROB) to ensure that all break/fix issues are resolved promptly or escalated to the appropriate group.
3. Developing, communicating, and driving Service Improvement Plans to maintain an environment of continuous improvement with a focus on rapid growth, world-class quality, and cost-efficacy.
4. Driving operational aspects of incident management, ensuring SLAs for time, quality, and customer satisfaction are met for our global infrastructure.
5. Managing customer interaction with the utmost professionalism, courtesy, and responsiveness
6. Being responsible for monitoring, data collection, and configuration management, as well as disaster recovery planning, capacity engineering, reliability improvement initiatives, and platform automation.
7. Perform installation, migration, upgrade of Tableau servers under High Availability scenario on Azure.
8. Identifying and documenting common recovery procedures for service-impacting incidents
9. Establishing and following a Rhythm of Business (ROB) to ensure that all break/fix issues are resolved promptly or escalated to the appropriate group.
10. Developing, communicating, and driving Service Improvement Plans to maintain an environment of continuous improvement with a focus on rapid growth, world-class quality, and cost-efficacy.
11. Driving operational aspects of incident management, ensuring SLAs for time, quality, and customer satisfaction are met for our global infrastructure.
12. Managing customer interaction with the utmost professionalism, courtesy, and responsiveness
13. Being responsible for monitoring, data collection, and configuration management, as well as disaster recovery planning, capacity engineering, reliability improvement initiatives, and platform automation.
14. Perform installation, migration, upgrade of Tableau servers under High Availability scenario on Azure.
This role is 100% remote in India. Hours of Operation 1:30 PM IST 9:30 PM IST.
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3+ years of experience in Tableau Platform Administration in Azure environment
3+ years of experience in setting up, solutioning, configuring, provisioning, and administering Azure environment specifically: Azure Storage, ADF, AKS, VMs, Azure Storage, Key Vault, and Log Analytics
Experience with design & testing Tableau platform hosted on Azure - RBAC, Endpoints, NSG/ASG, WAN (express route, Azure VNET, UDR, load balancer, app gateway, Azure front door, traffic manager, DNS, Proxy, Firewall, Storage, Compute, Scheduling, SAP)
1-2 years experience with Tableau performance optimization able to analyze system resource utilization, bottlenecks, and plan platform capacity sizing
Proficiency in Tableau administration tools: Tabcmd, TSM, and Tableau REST API
Advanced knowledge of Tableau server platform and server-side functionalities and troubleshooting
Hands on experience with scripting (PowerShell, Python, or Azure CLI)
Experience with enabling SSO/MFA/OKTA/ LDAP/Azure AD integration
Good knowledge and understanding of REST micro services, AKS, Databricks, and other data services.
ServiceNow for ticketing
Customer obsession, ownership, bias for action mentality
Ability to work in matrix organization
Excellent communication skills
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.