Job Description
As Staff Backend Engineer on the DevX Team, you own the backend side of the quality and standards mission. The client runs backend services in Golang on AWS, and those services need to be reliable, observable, and built to a consistent standard. You will work hands-on to improve existing services, establish backend engineering standards, and ensure that the DevX Team can drive improvements end-to-end — without depending on other teams to implement the backend half of the work. You'll work closely with the Solutions Architect on integration design — including our relationship with 3rd party integrations, internal platform powering menu, cart, ordering, payment, store, and checkout — and with product engineering teams to bring backend standards to life in their codebases. Additional tasks will include:
- Work hands-on in our Golang services — improving reliability, observability, error handling, and code quality
- Establish backend engineering standards for our Go codebase: structure, logging, error modeling, testing patterns, API and GraphQL contract discipline
- Drive adoption of those standards across product engineering teams through pairing, code review, documentation, and direct mentorship
- Partner with the Solutions Architect to implement integration improvements — ensuring backend services hold up their end of the API and GraphQL contracts consumed by our web and mobile clients
- Instrument and monitor backend service health using DataDog — structured logging, distributed tracing, dashboards, and alerting
- Contribute to infrastructure standards in collaboration with Platform Engineering — Kubernetes, Docker/Rancher, and IaC tooling (e.g. Terraform)
- Support the restaurant-side technology organization in adopting backend standards where relevant
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
10+ years of backend software engineering experience, with at least 4 years writing production Golang
Strong command of Go idioms, concurrency patterns, and service design
Deep experience with AWS — comfortable with Lambda, API Gateway, SQS, RDS/Aurora, and related services
Hands-on experience with Kubernetes and Docker; familiarity with Rancher and IaC tooling (Terraform or equivalent)
Strong GraphQL server-side experience — schema design, resolver patterns, federation or stitching where applicable
Experience improving observability in production systems using DataDog — structured logging, distributed tracing with OpenTelemetry or DDTrace, metrics and alerting
Strong API design instincts — REST and GraphQL contract discipline, versioning, error modeling, backward compatibility
A track record of establishing and driving backend engineering standards across teams
Nice to Have Skills & Experience
- Experience working alongside or on a platform, DevX, or SRE-adjacent team
- Familiarity with frontend systems (React, React Native) and how they consume GraphQL APIs via React Query (Tanstack)
- Experience in e-commerce, food tech, or high-throughput consumer-facing systems
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.