An employer is looking for a CRO Program Manager to sit remotely. You will play a pivotal role in driving the online journey of millions of customers. Your expertise in user behavior, data-driven decision-making, and relentless pursuit of excellence will help elevate our digital platforms to new heights, turning visitors into loyal customers. You will be customer-obsessed, data-driven, and tech-savvy. You will excel in building relationships, working through trade-offs, and finding viable and valuable solutions. You will play a vital part in shaping the companys digital experience and manage the day to day operations of the CRO program, ensuring projects are passed and sequenced effectively. You will develop and maintain a clear roadmap to align the optimization efforts and act as the liaison between the CRO group and other departments. You will also lead the design, implementation, and analysis of A/B tests and related optimization initiatives to enhance user experience and drive conversion rates. Additional tasks will include translating complex data into actionable insights, set clear direction for experimentation, understanding the product vision/ strategy and opportunities for improvement.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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6+ years experience in digital/ conversion rate optimization
Program/ project management background
Strong experience in experimentation, personalization platforms (Optimizely)
Profound knowledge of Digital Analytics (GA4), user experience principles and A/B testing
Experience leading multiple campaigns in A/B testing
Proven digital experience in an agile, e-commerce environment, running successful testing program and roadmaps
Restaurant industry experience
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.