IT Technician - McAllen

Post Date

Apr 16, 2024

Location

Penitas,
Texas

ZIP/Postal Code

78576
US
Jul 10, 2024 Insight Global

Job Type

Contract

Category

Help Desk

Req #

KPD-697799

Pay Rate

$16 - $24 (hourly estimate)

Job Description

Our client is seeking a Level 1 IT Technician in McAllen, TX in a beverage distribution center. They will work alongside other technicians and image newly received hardware such as laptops, desktops, tablets and handhelds. This individual should have at least 1 year of IT support experience. They will begin working to roll out all of the new hardware but they may have to visit some of the other facilities to refresh their hardware as well. This resource must be willing to go on-site 5 days a week (M-F).

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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Required Skills & Experience

-1+ year of hands-on IT Support experience

-Knowledge and experience of Windows 10/11

-Experience imaging and troubleshooting new devices including with laptops, PCs, printers, scanners, tablets and handhelds; responsible for imaging newly received hardware

-Package and ship machines to end users

-Document any technical issues and feedback

-Report progress into project management office

-Excellent customer service skills

Nice to Have Skills & Experience

-Bilingual

-Mobility experience

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.