Job Description
Insight Global is currently seeking New Patient Coordinators to support the Revenue Cycle Department across five locations in the Dallas area. You’ll manage the new patient referral process from start to finish, not just answering phones. This includes:
Insurance verification and benefit checks
Scheduling and coordinating appointments
Managing patient records and pre-visit documentation
Triaging referrals and supporting providers with complex admin needs
Ensuring HIPAA compliance and top-tier patient experience
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
2+ years in healthcare revenue cycle or patient access with a high volume
Strong understanding of insurance, medical records, and scheduling
Nice to Have Skills & Experience
Oncology Experience or Clinic Experience
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.