Job Description
The Patient Scheduler will join a team of six and play a key role in coordinating and scheduling appointments for assigned physicians. Responsibilities include managing patient records, providing administrative support to providers, and utilizing a ticketing system to handle rescheduling requests. The ideal candidate will demonstrate strong communication skills, exceptional attention to detail, and flexibility to travel between two facilities as needed.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• Minimum of 1 year experience scheduling for physicians with multiple locations; preferably Diagnostic or surgery scheduling experience
• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• Customer service-oriented with a compassionate and patient-focused approach.
• Needs to have a "Can Do"/positive attitude
• Bilingual in Spanish
Nice to Have Skills & Experience
• Scheduling for an Imaging Center or Surgery Center
• Additional education or certification in healthcare administration is a plus.
• Proficiency in Athena EMR system and scheduling software is HUGE
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.