Job Description
The primary position responsibilities will include, but are not limited to:
Conduct proactive outside sales activities, including cold-calling and knocking on doors, proactive needs assessment, applications development, proposal presentation, order negotiation and post-sales service requirements
Negotiate to secure contracts with telecommunications decision makers in order to achieve revenue growth and retention.
Manage installation projects with various teams to ensure on-time delivery, successful turn-up and customer satisfaction
Respond to requests from customers for information, support, assistance, joint proposals, pricing, etc.
Respond to demand sales requests
Supports others within the sales/service team to achieve customer satisfaction
Other duties as assigned
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Our ideal candidate will possess:
Minimum 5 years’ experience selling B2B in technology environment
Demonstrated success in telecommunications and internet sales to end-user customers, including strategic and large business customers and government accounts using relationship management and system sales concepts
Exceptional presentation, negotiation and closing skills
Seasoned experience building a base of business
Ability to sell to C level executives within an organization
Experience in systems selling, consultative sales techniques, customer needs analysis, sales opportunity development, and service improvement planning.
Technical skills related to network and transmission design and local access services
Product knowledge of both switched and dedicated services, as well as associated end-user and carrier applications
Operational understanding of telecommunications ordering, provisioning, and billing processes
Working knowledge of general marketing principle tools and processes
Skills necessary for decision making and maintaining customer retention
Strong interpersonal skills
Ability to act like an Entrepreneur is a necessary attribute
Ability to effectively operate in a highly dynamic environment
Ability to communicate by telephone, correspondence, and in person
Ability to problem solve and ability to see big picture
Must have basic computer, typing and mathematics techniques
Ability to operate standard office equipment, to include personal computer, telephone, printer, copier, facsimile machine, and calculator
Ability to stay focused and remain composed during peak periods & when dealing with challenging situations
Must have valid driver's license with clean driving record
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.