Job Description
Hiring User Research Moderators to join a dynamic team in Irving, TX 75039 that specializes in wearable tech research studies!
Schedule: Full time Mon - Friday, 8am -6pm*
Project Duration: ASAP - September *potential extensions/additional phases to follow
Overview:
We are seeking a detail-oriented and empathetic User Research Moderator to facilitate research sessions with participants testing a wearable prototype device. This role is critical to ensuring smooth study execution and gathering valuable insights for product development.
Key Responsibilities:
•Coordinate and conduct user study sessions, ensuring participants feel comfortable and informed.
•Engage in one-on-one interaction with each participant throughout the session.
•Instruct participants on how to interact with the study prototype device, following the research protocol.
•Collect demographic information and take measurements of each participant’s hip and waist as part of the study requirements.
•Observe and document participant interactions, behaviors, and feedback accurately.
•Take detailed notes on errors, issues, and important information related to the specific protocol you are running.
•Troubleshoot basic device issues during sessions and escalate technical problems when needed.
•Maintain confidentiality and adhere to the organization’s standards.
•Provide clear, concise summaries of findings
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Qualifications:
•Strong communication and interpersonal skills.
•Ability to follow structured protocols while adapting to participant needs.
•Familiarity with wearable technology or usability testing
•Detail-oriented with excellent organizational skills
•Prior experience working as a studies facilitator or usability tester
•Project coordination background and attention to detail
Nice to Have Skills & Experience
Bachelors Degree of MA degree
Clinical Research Background
UX wearble device or physical prototype/hardware experience
product testing expereience preffered
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.