The Service Billing Specialist is responsible to invoice for designated and assigned customers in
accordance with the contract terms and customer requirements. This will include but not be limited to:
creating, processing, scanning, auditing and emailing/mailing invoices and supporting documentation
timely as well as collections.
ESSENTIAL FUNCTIONS:
Analyze Billing Requests for accuracy and completeness, and prepare customer invoices in a timely and accurate manner in accordance with contractual obligations; perform a review of the invoices to ensure that the amount and time period billed is accurate
Maintain and reconcile the invoices with Ariba application (PO & Staging Tracking).
Interpret the customer contract to ensure transactions are accurately prepared in accordance with the contractual terms and specific requirements.
Distribution of weekly/monthly billing report to sales teams and managements.
Assist in the closing process for accounts receivable and verify that all invoices have been
completed.
Review AR aging and follow up the past due invoices weekly with customer and AR accountant as needed
Developing and establish key relationships with internal and external partners, to strengthen our position and work inter-departmentally with Sales and Services teams.
Assist in providing support for the year-end audit.
Research and resolve the invoice questions received from internal and external.
Assist with ad-hoc accounting and financial projects as requested
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
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3 years of experience in a high volume, large transaction ERP is preferred.
High level Microsoft Excel skills
Must be highly detail-oriented with the ability to handle multiple tasks in a fast-paced
environment.
Demonstrates professional and highly-developed communication skills. Ability to deal professionally and courteously with customer, inter-department.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.