Handles day-to-day operations/support for the Cloverleaf Interface Engine, Epic Bridges & other Integration Tools
Participates in team and cross-team projects involving the Cloverleaf Interface Engine, Epic Bridges & other Integration Tools
Responsible for leading multiple, simultaneous integration-based projects
24/7 on-call rotation as needed
Enhancement/Issue ticket management in ServiceNow
Designs and documents changes/enhancements for existing or future-state integration specifications and processes
May act as project lead to develop, program, and implement an applications integration needs
Communicates project status to management, including meeting minutes, project timelines and issue logs
Works with customers to help develop their policies and procedures
Contributes to the creation of training materials, documentation, and presentations
Ensures on-going data integrity by devising means to identify issues and resolve those issues with application owner approval (including Epic's Interface Error Work Queues)
Learns and understands project scope relating to application integration to identify opportunities for continuous process improvement
Produces detailed, standardized documented instructions for implementation as part of the change control process.
Participates in current and future directions of the industry while maintaining awareness of new technologies to assist in the planning and design of new and current projects
Mentors (trains and assists) in the development of new personnel as needed
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
Human Resources Request Form. The EEOC "Know Your Rights" Poster is available
here.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
10 plus years of healthcare application integration work experience
Deep and broad knowledge of the Cloverleaf Interface Engine
Experience with Epic Bridges Interface Administration, Support and Upgrades
Knowledge of Unix commands and working within a UNIX environment
Cloverleaf Level I or higher certification Required
Epic Bridges Certified Required
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.