Job Description
Insight Global is seeking an IT Systems Administrator to design, implement, and maintain IT solutions that support both internal and external users. You’ll join a team responsible for managing data centers, cloud platforms, and IT infrastructure across 700+ locations nationwide. The ideal candidate brings strong experience providing support and maintenance to IT networks, Infrastructure, and Microsoft technologies. This person will work cross functionally with profit center employees both remotely and onsite, system engineers, software developers and the IT help desk to maintain these IT system networks.
Day to Day Requirements:
• Providing remote and onsite technical desktop and Local Area Network support to employees
• Performing remote and onsite support for store startups, acquisitions, and other conversion activities
• Provide lifecycle testing and evaluation of computer equipment and commercial desktop software
• Assist in certification of all hardware and software
Repair computer workstations and servers
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 1+ year of experience in various IT operations disciplines including Active Directory, LAN administration, desktop support, email systems and server administration
• 2+ years of experience in installing, configuring, troubleshooting, and repairing computers, printers, and software
• Experience supporting VMs on a VMWare infrastructure
• Passion for providing exceptional customer service across a wide range of stakeholders
• Proven ability to troubleshoot
• Associates degree or equivalent
Nice to Have Skills & Experience
• Experience in supporting Windows Server in an enterprise infrastructure
• Experience with utilizing support ticketing systems
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.