Job Description
Insight Global is seeking a Technical Product Manager for one of their top clients in the North Houston area. The Technical Product Manager will be working directly with our clients Forwarding Operations. The Forwarding Operations Technical Product Manager will own the technology program that powers core freight execution. This employee will work alongside forwarding operations leadership — including regional leads and performance management teams — to design and deliver systems that centralize workflows, eliminate manual effort, and give operators the tools to move freight reliably at scale. This role is central to building a next-generation operations platform, including universal task management, a workflow orchestration layer, and financial operations automation. You will define the architecture of an orchestration and metadata layer for workflow provider plug-ins, enabling the business to swap and integrate operational tools without rebuilding core flows. He/She will partner with performance management and training teams for structured ops rollouts. Instrument experiments with analytics and data science; evaluate automation impact rigorously. Drive adoption of new ops tools through change management and internal enablement.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
-8+ years in product management, with strong preference for operations, workflow automation, or logistics technology.
-Deep understanding of freight forwarding execution: bookings, documentation (BLs, AWBs, customs), and exception management.
-Experience designing workflow orchestration systems, task management platforms, or process automation tools.
-Comfort with financial operations technology — AR/AP systems and invoicing automation. Strong data orientation: able to define and instrument operational KPIs from scratch.
Nice to Have Skills & Experience
Desirable: experience with CargoWise or similar freight TMS/WMS; familiarity with EDI or API-based carrier integrations; prior experience in change management for large operational teams.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.