Job Description
Job Summary:
Our Systems Analyst will leverage their knowledge of systems, organizational structure, and
engineering/operations processes to maintain/improve the quality of data that is housed within systems of
records. These individuals will serve as a subject matter expert to research and develop responses for technical
questions and reporting requests. They will use this subject matter expertise to assist with the development and
execution of systematic test plans to ensure company records are accurate and complete. They will identify
potential areas for improvement and effectively communicate these ideas with peers and management. The
ultimate goal is to improve the completeness and accuracy of our records to support regulatory and operational
requirements and enable analytics to improve efficiency, productivity, and quality of work produced by the
organization. In this role, you should be highly analytical with strong critical thinking and problem-solving skills which are
essential for interpreting data. We also want to see a passion for learning and research.
Essential Functions:
• Perform research and make data system updates.
• Executes quality assurance testing plans.
• Recommends improvements to record management systems and/or work order processes to ensure the integrity of company records.
• Maintain metrics/reports needed to support ongoing projects.
• Analyzes reports and communicates results to stakeholders.
• Serves as a subject matter expert to research and develop responses for technical questions.
• Provide reporting and logistics support, including potentially afterhours, to engineering and operations during electrical system restoration efforts as part of the Emergency Operations Plan (post-storm recovery).
• Constant, self-motivated pursuit of learning systems, organizational structure, processes, data sets, techniques, etc.
• Operate with moderate supervision, guidance, and direction from leadership and senior staff.
• May provide training and guidance to less experienced professionals.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• Requires a bachelor’s degree from an accredited college or university or equivalent work experience.
• Requires a minimum of 6 years of related industry experience
• Proficiency with word processing, spreadsheets, and database management skills in Windows environment.
• Proven success in a collaborative, team-oriented environment
Nice to Have Skills & Experience
Preferred Experience:
• Experience interacting with employees of all levels to present technical data in a non-technical manner
• Experience with corporate systems including but not limited to SAP, Service HUB, OnBase, FileNet, ESRI
• Use of data visualization software like PowerBI, Spotfire, Tableau
• Project management experience
• Programming experience in languages including SQL, Python, etc.
• Utility experience
• Experience with data governance
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.