Remote Spectrum End User Support

The Spectrum / ERP End User Support Specialist provides front-line support for the Spectrum Viewpoint ERP system for a Houston-based utilities client. This role supports both system implementation and ongoing operations by helping internal users resolve issues, maintain accurate data, and use the system effectively. The specialist acts as the main point of contact for ERP questions and problems, troubleshooting issues, correcting data, and escalating more complex items when needed. The role supports key accounting and business functions such as Procurement, Payroll, Accounts Payable, Accounts Receivable, and General Ledger, with a strong focus on union payroll, wage codes, and rate updates. This position works closely with Operating Units to understand their workflows, ensure proper system usage, and provide timely support. Strong communication skills, ERP experience, and the ability to respond quickly to user needs are essential. This role is remote, a 6-month contract with plans to convert to full-time and will pay $60-70/hour.

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5+ years of ERP experience, with Spectrum Viewpoint strongly preferred.
Proven experience supporting ERP end users in a ticket‑based support environment.
Strong background in Accounting and Finance
ERP implementation experience, including system setup, utilization, and ongoing management.
Experience supporting union environments

ServiceNow experience.
Prior Accounting or Finance professional background.
Experience with other ERP systems, including:
-SAP
- Sage
-Oracle
-JD Edwards
-Elite
Construction or utilities industry ERP experience.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.