This client is looking for an IT CRM Manager to join their Application Development team in Houston, Tx. The IT CRM Manager will be responsible for supporting MS Dynamics 365 Sales and other Business Development and Commercial related application projects through the Project Management Lifecycle, assist with defining business requirements, creating project plans with phases, milestones, and go-live dates, ensuring effective organizational change management with all business units & service lines worldwide in compliance with corporate change management standards. They will lead and manage a team of Subject Matter Experts (SMEs), developers and support both locally and offshore, supervise the day-to-day activities of the team to ensure effective support and development of CRM applications, collaborate with stakeholders to define business requirements and create detailed project plans with phases, milestones, and go-live dates. This person will be required to report onsite 2-3 days/week in North Houston.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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- Bachelor's degree in MIS, CS, or a Business-Related Field.
- At least 2 years of development experience in MS Dynamics 365 -- Sales & Marketing.
- 5+ years of development experience working with CRM applications.
- 5+ years of previous technical experience with software lifecycle including data conversion and system testing.
- Experience with MS 365 Administration and vendor relationship management.
- Working knowledge of interfacing with third-party applications.
- Experience with Master Data Management.
- Experience with Report development.
- Prior experience working with multiple cultures and nationalities.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.