Job Description
A global financial institution is looking for an SVP and Sr Assoc for Client Operations – CLO/Structured Debt. This role leads client operations for CLO and structured debt products, focusing on service delivery, regulatory compliance, operational excellence, and cross functional problem solving to support a high performing client platform.
• Develop and refine client service strategies to improve satisfaction and operational efficiency.
• Evaluate and enhance service processes, ensuring adherence to regulatory and internal requirements.
• Partner with cross functional teams to resolve complex client issues and support business needs.
• Provide expert guidance to internal teams and clients, promoting continuous improvement.
• Analyze operational data and client feedback to inform decision making and optimize service deliver
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 7+ years of experience preferred client service operations within structured debt
• CLO background
• Experience working with SOLVAS technology platform
• Finance/accounting, compliance/reporting, reconciliation background
• Background in Corporate Trust
• Bachelor’s degree or the equivalent combination of education and experience is required
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.