Job Description
• Complete assigned claims support activities timely and accurately. Tasks include claim input, documentation, and response preparation for claim handler review.
• Maintain understanding of departmental service standards, guidelines, processes and procedures.
• Work effectively in a team-oriented, collaborative environment while also demonstrating the ability to perform independently.
• Ensure timely and accurate support for claim handlers to facilitate efficient claims processing.
• Display flexibility to support evolving department and business needs.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• Strong PC skills, especially in Word, Excel, Outlook and Adobe Acrobat or the ability to grasp the new processes quickly
• Ability to learn other software required for role
• Strong skills in verbal and written communication, analysis and problem solving, organization and time management
• Detail-oriented
• Comfortable with high volume workloads
• Ability to pivot from one task to another based on priority
• Some phone skills necessary - ability to communicate with claimants over the phone, ensuring a clear and positive interaction
• High School diploma or equivalent is required,
Nice to Have Skills & Experience
some college is preferred
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.