Insight Global is seeking a Hybrid Implementation Specialist to support a leading Veterinary Diagnostics company in the deployment and onboarding of their new platform. This role combines onsite and remote responsibilities, focusing on project management, system configuration, workflow optimization, and customer training. You will be instrumental in ensuring a seamless transition for veterinary hospitals adopting the ezyVet Software Suite.
Key Responsibilities
Deliver configuration, training, and guidance on the ezyVet Software Suite to veterinary hospital staff.
Guide hospital teams toward best-practice workflows and optimal software usage.
Consult with customers to define project deliverables and build detailed statements of work.
Create, review, and maintain project plans and tools to track progress and ensure timely delivery.
Manage the full implementation lifecycle including installation, data migration, training, and coordination with other product lines.
Evaluate and optimize clinical and administrative workflows.
Identify opportunities for additional consulting services and secure necessary contracts.
Lead and coordinate daily activities of implementation teams, providing coaching and support.
Collaborate with internal departments to ensure alignment and successful outcomes.
Education & Experience
Bachelors degree or equivalent combination of education and experience required.
Compensation for this role will be paid at the hourly rate of $28.85/hr
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Experience with business software packages and databases.
Knowledge of backup software and IDEXX proprietary systems.
Understanding of sales contracts and implementation processes.
Strong organizational, project management, and time management skills.
Ability to manage multiple complex projects and deliver high-quality outcomes.
Excellent verbal and written communication skills.
Ability to influence stakeholders and communicate complex issues clearly.
Veterinary or medical experience.
Teaching or Adult Learning Theory experience
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.