Insight Global is seeking a Help Desk/Infrastructure Support Technician in the Fort Worth, TX area. This person is going to be doing infrastructure support, supporting internal team members. The client is using ServiceNow for tickets. This person will be deploying hardware, PCs, and resolving tickets sent through ServiceNow. This person will be working 5 days a week onsite and assisting the division with technical issues as needed.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
- 1+ years of experience in a deskside or technical support role
- Strong communication skills, good personality
- Experience with ticketing systems (They use ServiceNow)
- Bachelors Degree
- Basic Network and server support
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.