Job Description
A leading data center infrastructure provider is seeking an ISP Supervisor to support Inside Plant (ISP) fiber operations within a large-scale data center environment. This individual will operate primarily in an office/on-site operations capacity, overseeing project execution, coordinating field teams, and ensuring successful delivery across multiple workstreams.
This role is responsible for tracking production, managing workflows, supporting scheduling, and acting as a central point of communication between project management, field leadership, and client stakeholders. While not expected to perform hands-on cabling work, the ISP Supervisor must have a strong understanding of fiber optic and structured cabling processes to effectively guide teams and troubleshoot issues.
Daily responsibilities include reviewing production reports, monitoring crew performance, coordinating labor and materials, supporting quality control efforts, and ensuring alignment with project timelines. This person will also play a key role in maintaining documentation, reporting progress, and ensuring compliance with data center standards and site requirements.
The ideal candidate has progressed from a field role (such as Lead or Foreman) into a more operational or supervisory position and is comfortable balancing administrative oversight with technical decision-making
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Must Haves
2–5+ years of experience in ISP fiber or structured cabling environments
Previous leadership experience (Foreman, Lead Tech, or similar) with progression into supervisory/coordination responsibilities
Strong understanding of ISP environments (fiber routing, cabling standards, data center infrastructure)
Experience supporting project coordination, tracking production, or managing schedules/workflows
Ability to oversee multiple crews and ensure alignment across project deliverables
Strong communication skills with ability to interface with project managers, clients, and field teams
Experience working in data center environments or similar large-scale builds
Proficiency with reporting, documentation, and basic project tracking tools (Excel, etc.)
Ability to work onsite in a fast-paced data center environment
Nice to Have Skills & Experience
Plusses
Experience supporting hyperscale data center builds (Meta or similar environments)
Familiarity with data center reporting systems, QA/QC processes, or build tracking tools
Experience coordinating staffing, labor planning, or material logistics
Exposure to fiber testing, troubleshooting, or more advanced technical scopes
OSHA certification or prior safety coordination experience
Experience working on travel-based or rotational deployment projects
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.