As a Windchill PLM Integrator, you'll play a pivotal role in deploying and maintaining our Windchill PLM system in North America, ensuring efficiency and timeliness while contributing to a more sustainable world.
This position contributes to our vision by:
Understand and discover the business needs, and to write/update standard operating procedures accordingly
Configure Windchill PLM according to business needs using out of the box features & settings
Develop and execute functional PLM tests. This includes PLM upgrade regression testing, nominal PLM settings tests, performance testing and software error tests
Contribute on use case capitalization / lessons-learnt documentation
Support end users during User Acceptance Testing and validation
Execute support requests/tasks issued by internal ticketing system: change revisions, remove PLM objects, update workflows, approvers, or status, create/update/delete users etc...
Perform root cause analysis when required
Train end users
Support project leaders in workload estimation / project execution
Create progress reports for Windchill solution leader
What we offer:
Competitive salaries
Paid holidays
Recognition programs
Comprehensive benefits
Retirement (401K) plans with employer match
Professional development opportunities
Tuition assistance
Over 300 career paths across global sites
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
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-Bachelor's degree preferred in computer science, or another related field.
-Minimum 3 years' experience in Windchill (modules, functions, objects, lifecycle, links between objects, ..) is required.
-7+ years of experience in leu of degree.
-Project Management/ability to take initiatives and lead projects
-Previous experience migrating, upgrading, integrating, and supporting PTC Windchill
-Knowledge of PTC RVnS
-Experience in a technical support organization analyzing, researching, testing and resolving functional issues is a plus.
-Experience with ticketing tool's like Service Now is highly preferrednctional issues is a plus.
-Any PTC/Windchill Certifications are highly preferred
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.