Insight Global is seeking an entry level Support Clerk for their client that supports the data center and colocation strategies of more than 2,000 firms across its secure, network-rich portfolio of data centers located throughout North America, Europe, Asia and Australia. Job responsibilities will include:
-Assist pre-sales pricing process including pricing tool and system support
-Support colocation Pricing Managers and Order Operations Managers on developing and creating customer proposals
-Review Sales North American Colocation Quotes and generate executable service orders
-Process signed service orders and submit for countersignatures
-Work with internal teams to verify that all deal requirements including pricing and commercials are accurately captured in Oracle CPQ Facilitate ongoing customer relationships to provide exceptional internal and external customer service and timely resolution of issues while promoting the companys core values Support and promote ongoing corporate strategy and initiatives.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
-Prior roles in customer service or with sales personnel
-Knowledge of SAP
-Oracle CPQ
-Salesforce.com
-ServiceNow
-MS Office
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.