IT Support Specialist

Post Date

Jul 17, 2024

Location

Dallas,
Texas

ZIP/Postal Code

75254
US
Dec 16, 2024 Insight Global

Job Type

Contract-to-perm

Category

Desktop Support

Req #

HTX-719749

Pay Rate

$21 - $26 (hourly estimate)

Job Description

An Insight Global client is looking for an IT Support Specialist within the healthcare industry. This person will be responsible for performing advanced remote technical support for the corporate home office, ambulatory surgery centers and specialty surgical hospitals.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

- 2 years of experience with active directory, windows 7/10, office suites, IOS, and TCP/IP printers.

- Prior call center experience

- Understanding of HIPAA and security protocols to protect PHI

- College Graduate or equivalent certification/ work experience

Nice to Have Skills & Experience

- Knowledge of ITIL and project management

- Healthcare experience

- A+, MCP, or MCSE

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.