Infrastructure Technician – Cable Management & Low Voltage Power (UPs)

We’re seeking a skilled Infrastructure Technician to support a large Airline client in Dallas. This position is focused on maintaining and optimizing infrastructure across more than 100 rooms in 4 major buildings. The ideal candidate will have hands-on experience in cable management, low voltage power systems (especially UPS), and be comfortable working independently in a fast-paced, high-pressure environment.

Key Responsibilities:
• Perform cable management and structured cabling across data center and campus environments
• Install and maintain low voltage power systems, including Uninterruptible Power Supply (UPS) units
• Support infrastructure projects including installation of routers, switches, and other network hardware
• Respond to incidents and work orders managed through ServiceNow
• Potential use of Jira for sprint and Kanban tracking
• Walk the campus to support infrastructure rooms and ensure uptime
• Participate in planned maintenance windows, including overnight work (11 PM–4 AM) on an as-needed basis
• Collaborate with HQ personnel and maintain strong communication across teams
• Manage time effectively and work with minimal oversight

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• 3–5 years of experience in Cable management and Low voltage power systems (UPS)
• ServiceNow ticketing system experience
• Strong time management and problem-solving skills
• Ability to work under pressure and adapt to changing priorities
• Excellent communication and interpersonal skills
• Comfortable working onsite Monday–Friday
Willingness to support overnight maintenance windows when scheduled

• Prior experience working within the airline industry
• Familiarity with Jira (Sprint/Kanban processes)

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.