Job Description
The Field Service Supervisor will work in a fast-paced environment providing a range of installations, training, quality control, and technical support for new store upgrades, rollouts, and service in support of multiple big box retail clients. The Field Service Supervisor will serve as a key interface with clients in their assigned region and will be expected to exercise strong judgment, resolve issues at the lowest level, and escalate as needed to ensure client satisfaction.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• High School Diploma or equivalent required; post-secondary education in a related technical or business field preferred.
• Minimum of 5 years of management experience across multiple low-voltage skill sets (Voice & Data, CCTV, Security, Fire, Burg, and/or Cabling).
• Proven experience directing large-scale jobs, managing projects, and coordinating field engineering activities.
• Demonstrated market understanding development techniques.
• Relevant licenses or certifications (e.g., BICSI, low-voltage, security systems) preferred and must be maintained.
Nice to Have Skills & Experience
- experience on Kroger projects
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.