CRM Project Manager

Post Date

Jul 16, 2025

Location

Dallas,
Texas

ZIP/Postal Code

75253
US
Sep 15, 2025 Insight Global

Job Type

Contract

Category

Business Analysis

Req #

DAL-720310

Pay Rate

$42 - $52 (hourly estimate)

Job Description

A Fortune 500 client is looking for a dynamic and creative candidate to join their team as a Project Manager in the Customer Relationship Management (CRM) organization. This role involves coordinating closely with business units and acting as a liaison with agency partners to manage communications, often following a six-week timeline. It requires collaboration with governance, legal, and brand teams, as well as handling requests via email and generating briefs for agency execution. The process includes managing assets and copy through the Workfront platform, reviewing proofs, and ensuring legal approval. Strong communication skills are essential for navigating complex conversations and delivering both positive and negative updates. Attention to detail is critical throughout the process.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

-3+ years in marketing roles managing marketing campaign go-to-market
-3+ years in CRM managing email and direct mail campaign go-to-market
-3+ years in marketing project management and/or go-to-market coordination
-Strong understanding of CRM best practices, including email design, driving engagement and deliverability, etc.
-Experience managing creative agencies, partners, and stakeholders
-Enterprise level background (working cross functionally with legal and governance)

Nice to Have Skills & Experience

-Entertainment industry experience
-Technology industry experience
-SmartSheet experience
-Bilingual in English and Spanish

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.