A top client based out of Austin, TX is looking to bring on several 100% Traveling Field Technicians to their team! This is an exciting role, as you'll have an exciting opportunity to install POS systems in a variety of sports stadiums across the United States. (Some of their existing clients include Hard Rock Stadium, Caesars Superdome, Citizen's Bank Park, Q2 Stadium, Doak S. Campbell Stadium, Golden 1 Center, etc.) Their peak seasons include March 10-April 10 and June 15-Thanksgiving. A typical trip will begin with installation days. These days include anything from making an installation schedule, installing roughly 15 devices/day, configuring the correct software, configuring terminals, plugging cables & cable management, distributing the correct training information, etc. After all of the venue's POS systems are installed, you will also execute a Launch Day. A Launch Day is typically a gameday - you will arrive to the stadium a few hours prior to doors opening to ensure the POS systems are up and running, stay during the game to troubleshoot and ensure everything runs smoothly, & step in when needed.
Further Responsibilities Will Include:
Implementation - Distribute, place, activate, and configure all aspects of software and hardware upon clients' requests.
Event Preparation - Validate software and hardware configuration, educate end-users, test venue configurations, and ensure overall readiness for event day.
Event Support - Prepare and support client's operation during live event(s). This includes but is not limited to, responding to software issues, hardware issues, training calls, etc.
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Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.