Job Description
Ideal Candidate Profile – Administrative Assistant / CPR Instructor
Core Requirements (Non-Negotiable)
• Highly tech-savvy
○ Must be fully proficient with MacBook & iPad
○ Comfortable working in a paperless environment
○ Uses Google Workspace, email, calendars, scheduling software with ease
○ We are not training someone how to use Apple products
• Independent problem-solver
○ Can read SOPs/guides and figure things out
○ Knows how to look things up before asking questions
○ Understands when to escalate vs handle independently
○ Not someone who needs constant hand-holding or reassurance
• Reliable transportation
○ Must have own vehicle
○ Will transport CPR equipment to/from training sites
○ Comfortable doing site visits and off-site support
Role Breakdown
• 70% Administrative
○ Scheduling students and instructors
○ Answering phones, texts, and emails
○ Managing rosters, records, confirmations
○ Operational follow-through
○ Keeping things moving without constant oversight
• 30% CPR Instructor / Operations Support
○ Teach CPR classes when coverage is needed (training provided)
○ Assist with setup, breakdown, and skills check-offs
○ Support group/on-site trainings
Background Preferences
• Medical or healthcare-adjacent background strongly preferred
○ EMT, medical assistant, scribe, clinic admin, hospital support, etc.
○ Someone who understands clinical environments and urgency
○ We are not starting from zero
• Younger / adaptable mindset
○ Quick learner
○ Comfortable with tech, systems, and change
○ Doesn’t get overwhelmed easily
Personality & Work Style (This matters most)
• Self-directed
• Calm under pressure
• Detail-oriented but not rigid
• Can prioritize without asking permission every 5 minutes
• Understands that guides exist for a reason
• Knows how to think before interrupting
🚫 Not a fit if they:
• Need constant instruction
• Ask repetitive questions without checking resources
• Get stuck easily
• Are uncomfortable with tech
Want a slow, highly supervised role
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Personality & Work Style (This matters most)
• Self-directed
• Calm under pressure
• Detail-oriented but not rigid
• Can prioritize without asking permission every 5 minutes
• Understands that guides exist for a reason
• Knows how to think before interrupting
🚫 Not a fit if they:
• Need constant instruction
• Ask repetitive questions without checking resources
• Get stuck easily
• Are uncomfortable with tech
Want a slow, highly supervised role
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.