Customer Pricing & Contracts Manager

This Customer Pricing & Contracts Manager plays a critical role in ensuring pricing accuracy and execution across all customer agreements. Will manage a team of 1. In this position, you will work cross-functionally with engineering, sales, estimating, purchasing, manufacturing, and finance teams to validate and manage piece pricing generated through contractual agreements - without being directly involved in negotiations or sales activities. Your primary responsibility is to ensure that all customer purchase orders (POs) accurately reflect agreed-upon pricing, are received on time, and align with supporting quotes and documentation. Acting as a key gatekeeper, you will review every PO that enters the organization, reconciling it against quotes and backup materials, and partnering with sales or customers to resolve discrepancies when needed. You will oversee the quarterly pricing process, including monitoring material escalation and de-escalation triggers, preparing pricing justifications for customers, and ensuring updated pricing is reflected in refreshed POs. This role requires managing a high volume of data - supporting approximately 3,000 active parts per quarter while maintaining precision and urgency in a fast-paced environment. You will also operate across multiple ERP systems (including Shop Edge) to track, update, and validate pricing information. Success in this role requires strong attention to detail, persistence in driving timely PO submission, and the ability to collaborate effectively while maintaining ownership of pricing accuracy from quote through execution. This position is fully onsite in Portland, TN.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Bachelor’s degree
5+ years of experience in pricing, finance, accounting, estimating, sales, or similar analytical role
Demonstrated ownership of processes and ability to drive cross-functional outcomes
Experience in a manufacturing environment with ERP systems and pricing/inventory controls
Advanced Excel skills (pivot tables, VLOOKUPs, macros) with ability to manage large datasets
Strong attention to detail and process orientation in high-volume, data-driven environments
Experience managing pricing data, reviewing POs, and validating against contracts/quotes
Ability to execute pricing updates tied to contracts, material cost changes, and recurring cycles

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.