Senior IT Business Analyst

A client in Nashville, TN is seeking a Senior IT Business Analyst role.
Key Responsibilities
• Partner with business stakeholders to define vision, goals, and value propositions for IT solutions
• Elicit, analyze, and document business, functional, and non-functional requirements; manage stakeholder alignment and approvals
• Translate requirements into user stories, acceptance criteria, and test scenarios, ensuring readiness for development and UAT
• Lead and support Agile ceremonies (refinement, sprint planning, reviews, retrospectives)
• Analyze current-state processes and design future-state workflows, identifying opportunities for optimization
• Ability to trace data lineage across systems (very relevant to your ROSI/ReVA problem space)
• Experience working with data models, APIs, and integration patterns
• Develop process maps, flowcharts, and documentation to support solution design and communication
• Collaborate with engineering, QA, and product teams to ensure solutions are feasible, well-defined, and aligned to business goals
• Support testing, validation, and user enablement, including training and documentation as needed
• Identify cross-system impacts, dependencies, and risks, and provide recommendations
• Drive continuous improvement, identifying product gaps and leading enhancement efforts
• Monitor and promote effective system usage and adoption across programs
• Coordinate across teams to ensure timely delivery of product milestones and deliverables
• Provide guidance and mentorship on BA best practices, deliverables, and process design
• Maintain strong cross-functional relationships to support ongoing business and product needs

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• 5–10+ years of experience in business analysis, product analysis, or healthcare IT
• Strong experience with SDLC practices and tools (Azure DevOps, Jira, etc.) and Agile/Scrum methodologies, including leading ceremonies
• Proven ability to translate business needs into clear, actionable requirements (features, user stories, acceptance criteria, UAT)
• Strong analytical and technical skills, including SQL and BI tools (Power BI, Tableau, Looker)
• Experience performing root cause analysis and driving issue resolution
• Ability to collaborate with engineering teams to validate feasibility and ensure implementable solutions
• Familiarity with solution architecture concepts and ability to contribute to design discussions
• Strong process design and documentation skills, including professional flowcharting (Visio)
• Excellent communication, interpersonal, and stakeholder management skills across all organizational levels
• Demonstrated ability to prioritize, multitask, and adapt in a fast-paced environment
• Strong problem-solving, organizational, and critical thinking skills
• Self-motivated with the ability to work independently and drive outcomes
• Ability to educate stakeholders on the Business Analyst role and best practices
• Proven collaboration, facilitation, and negotiation skills across cross-functional teams

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.