Remote Client Success Executive (Healthcare)

Insight Global is seeking a Client Success Executive to join a Nashville-based data analytics company. This person will manage existing customers throughout the full customer lifecycle, with a focus on strategic metrics to secure customer renewal and expansion opportunities. Additionally, this person will build strong relationships with customers and collaborate with various departments to ensure a positive client experience. This is a significant opportunity to drive value within an institutionally backed technology company that is quickly expanding.

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-Bachelor's Degree
-5+ years of client-facing experience within the healthcare industry
-Strong understanding on market trends, competitive landscape, and provider needs within the healthcare space
-Excellent written, verbal, and interpersonal communication skills, including demonstrated success in working with various clients while building and fostering relationships
-Proven experience strategically partnering with clients while understanding account priorities and the impact on individual decision-makers
-Experience identifying stakeholder needs and initiating innovative problem-solving methods, such as programs or contracts to help meet client needs
-Intermediate Microsoft Excel skills and the proven ability to apply analytical insight to drive account performance

-Experience working with clients in the Home Health or Hospice Care space

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.