Job Description
Overview:
We are seeking a highly experienced and motivated Early Intervention (EI) professional to join our team in a fully remote capacity. This role is ideal for someone who has hands-on experience with Indiana's Early Intervention Hub (Indiana EI Hub) and is ready to hit the ground running. The ideal candidate will have a background in service coordination, administration, or a specialist role within the EI system.
Day-to-Day Responsibilities:
• Manage and resolve cases and issues within the Indiana Early Intervention system.
• Work through a backlog of cases, ensuring timely and accurate resolution.
• Provide service coordination and support to families and providers.
• Utilize the EI Hub system to track, document, and manage service delivery.
Collaborate with internal teams and external stakeholders to ensure compliance and quality service.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• Proven experience navigating and utilizing the NY EI Hub or Indiana EI Hub system.
• Prior work with an agency or county within the NY Early Intervention program.
• Background as a Service Coordinator, Administrator, Specialist, or similar role in EI.
• Strong customer service skills and a client-centered approach.
Demonstrated ability to work independently and remotely in a fast-paced environment.
Nice to Have Skills & Experience
Bilingual
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.