Patient Services Representative

Post Date

Oct 18, 2023

Location

Memphis,
Tennessee

ZIP/Postal Code

38105
US
Sep 14, 2025 Insight Global

Job Type

Contract

Category

Financial Services

Req #

MEM-658551

Pay Rate

$16 - $24 (hourly estimate)

Job Description

One of Insight Global's large healthcare clients is in need of a patient services representative for their financial services department. This individual will be responsible for customer service responsibilities. The duties include; answering inbound calls, gathering and interpreting information and then relaying the information to the clinical team.

Required Skills & Experience

- 2-3 years as an administrative assistant or

- Receptionist in a medical environment

- 1+ year experience with medical scheduling

- Experience working in a complex environment

- Extremely professional and willing to learn

Nice to Have Skills & Experience

- Experience handling medical insurance

- Call center background

- Experience with Epic

- Bachelors degree

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.