Job Description
The Dynatrace Engineer will be an active contributor responsible for configuring Dynatrace as the main business monitoring platform and SolarWinds as the primary networking monitoring tool at the bank. This role requires deep technical expertise in enterprise technology, extensive experience with Dynatrace SaaS Gen3, and proficiency in SolarWinds, along with the capability to implement monitoring solutions in a highly regulated banking environment. The engineer must be Dynatrace certified and have at least 5 years of experience working directly with Dynatrace in complex enterprise settings.
Key Responsibilities: Implement monitoring for business applications, infrastructure, cloud environments, and Azure tenants and subscriptions using Dynatrace SaaS Gen3.
Configure and optimize OneAgent, synthetics, log ingestion, custom metrics, tagging strategies, management zones, and business application mapping.
Create dashboards and reports for both technical (SRE, DevOps, operations) and business (executives, application owners) stakeholders. Use DQL to generate advanced queries, dashboards, reports, and insights.
Use alerts, problems, and events to deliver actionable insights and avoid incidents.
Collaborate with architecture, DevOps, SRE, security, and business teams to ensure comprehensive end-to-end monitoring coverage. Troubleshoot monitoring settings and fix issues promptly.
Make sure monitoring complies with banking regulations and standards.
Document monitoring setups, dashboards, runbooks, and best practices.
Utilize SolarWinds monitoring experience where applicable to enhance Dynatrace coverage.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
-Deep understanding of Dynatrace SaaS Gen3 architecture and features.
-Over 5 years of direct, hands-on experience with Dynatrace in large-scale enterprise environments.
-Strong understanding of enterprise technology stack (applications, middleware, databases, infrastructure, cloud, networking, and security).
-Proficiency in DQL (dynatrace query language) with the ability to develop actionable queries and dashboards.
-Experience creating dashboards for both technical and business audiences.
Nice to Have Skills & Experience
-Solarwinds
-Dynatrace certification
-Strong Azure experience
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.