Insight Global is looking for a General Manager of Logistics for a permanent, full-time opportunity that sits onsite in Knoxville, TN. This GM will be responsible for overseeing all Logistics/3PL operations and managing all Warehouse operations. This includes defining and reviewing sales, identifying financial targets, and ensuring overall profit achievement. They will be responsible for working cross-functionally with Sales, Accounting/Finance, and Operations teams.
Essential Functions:
Segment Leadership: Provide direction, assign responsibilities, and review individual and team performance. Accountable and responsible for the segment delivery and performance.
Segment Management: Develop, review and monitor KPIs. Conduct audit and compliance of business process and procedures. Conduct regular sales and operations meetings and one-to-one.
Customer Relationships: Lead the development of new leads, contacts, and opportunities for new business. Provide clear communication, establish, and maintain strong relationships with customers. Visit customers and conduct meetings at least 1x per month. Implement CRM system and applications to improve recording and information sharing of customer information and correspondence.
Supplier and Contractor Management: Review suppliers and contractors qualifications, capabilities, and reliability for partnership opportunities. Monitor existing supplier performance, review issues and achievements for supplier development. Set KPIs and targets and maintain strong relationships. Conduct regular site visits and process compliance audits.
Financial Achievement: Develops annual budget for approval by President. Review monthly financial results with President, Segment Leaders, and Members.
Commercial Leadership: Lead the commercial discussion, price negotiations, contract reviews, financial projections and feasibility studies for new business and existing opportunities. Develop and implement tools and applications to improve process and response time for customer RFQs.
Project Management: Implement project management tools, assign project leaders, allocate resources, and conduct regular reviews with the team to ensure on time delivery. Monitor progress of all projects and provide guidance and direction.
Manage and develop SOPs for warehouse operations.
People Development: Provide coaching and mentoring. Review individual career interests, provide guidance and training development to improve and develop future leaders for
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
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8+ years of leadership experience within Logistics/Supply Chain industry (3PL Preferred)
Experience overseeing Warehouse Operations and operating in a Warehouse environment
Ability to work cross-functionally with leaders from multiple business units
Bachelor's Degree in Business, Supply Chain Management, or Similar
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.