A global customer is hiring for a Business Systems Analyst. This resource is responsible for gathering requirements with stakeholders, reviewing and approving acceptance criteria/user stories, PI planning, managing product backlog, and host grooming sessions. On average, this resource will be managing 1-2 products at a time. There are 6 products in productions for this team. The team structure includes an onshore Engagement Manager, BSA, and Architect. There is a mirror team offshore that consists of an Engagement Manager, BSA, QA and Developer.
The business solution analyst will maintain a solid knowledge-base of the functional capabilities of and is a Subject Matter specialist on the various areas and products. Assists the Engagement Manager in leading, directing, and reviewing all activities associated with delivering technology products.
Responsible for product quality, project timeliness, and customer satisfaction. Interfaces with clients to define and document requirements for a named set of custom developed or vendor software products. Creates documentation including requirements, user stories, acceptance criteria, feature description PowerPoint decks, user guides, process flows, and wireframes. Responsible for conducting Design Thinking sessions to gain insights into end user and customer needs.
Manages the Product Backlog for a Product, working with the Engagement Manager to prioritize requirements, define and manage scope and sprints for a project.
Illustrative Duties and Responsibilities:
Defines and analyzes business and user requirements for new and enhanced products.
Collaborates with the Engagement Manager in creating and presenting the appropriate project on-boarding processes and materials (Charter, SOW).
Leads and is responsible for all Testing and QA activities within the project lifecycle. Works with and directs offshore QA resources to develop and execute Test Plans, Test Scripts and all other deliverables and activities related to Quality Assurance of the Products.
Works with the Engagement Manager and clients to plan and execute User Acceptance Testing.
Assists Engagement Manager with status reporting as required by Applications Studio leadership.
Responds proactively to both business and project issues and escalates appropriately.
Performs other job-related duties as assigned.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
Visio or other flowchart software experience
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.