Job Description
A large client out of the Memphis, TN area is seeking a Digital Product Tools Analyst who can take the lead in building and managing our Jira environment. This person will set up Jira from the ground up and support ongoing configuration, maintenance, and optimization. The role also contributes to the broader product management tooling ecosystem, which includes Airtable, PowerBI, Agility (formerly VersionOne), GitHub, Planview, Excel, and other platforms.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 3 to 6 years of experience in Jira administration or a similar role.
• Atlassian Certified Jira Administrator
• Experience configuring Jira projects, workflows, fields, and automations.
• Understanding of how data flows between systems and how to maintain accuracy and structure.
• Ability to communicate effectively with both technical and nontechnical audiences.
• Comfortable working independently in a remote environment.
Nice to Have Skills & Experience
• Experience supporting product management or Agile teams.
• Familiarity with Airtable (or similar relational database cloud platforms (PowerBI, GitHub, Planview, or Agility.
• Basic understanding of APIs or platform integrations.
• Experience creating dashboards or reports for product or engineering stakeholders.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.