Job Description
We are seeking a skilled Dynamics 365 Finance & Operations Functional Consultant with expertise in Supply Chain Management. This role is responsible for the day-to-day end user and system support of our Dynamics 365 Finance & Operations environment, keeping core supply chain and order management processes running smoothly across Warehouse Management, Procure-to-Pay (P2P), and Quote-to-Cash (QTC).
Must be located in Chennai, Tamil Nadu, India
Salary: up to 12 LPA
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 3–7+ years of experience working with Microsoft Dynamics 365 Finance & Operations (or AX 2012)
• Strong functional expertise in:
o Supply Chain Management
o Quote-to-Cash (QTC) processes
o Warehouse Management (advanced warehousing preferred)
o Call Center / Order Management
o Procure-to-Pay (P2P)
• Hands-on experience with system configuration and business process design
• Experience troubleshooting and resolving functional issues within D365
• Hands-on experience with D365 Security Governance, including role-based security, and security configuration/administration
• Strong communication skills with the ability to work directly with business stakeholders
• Familiarity with Power Platform (Power BI, Power Automate).
• Experience with D365 integrations (eCommerce platforms, payment providers like Adyen, freight/3PL solutions)
Nice to Have Skills & Experience
• Support and optimize core processes, including:
o Quote-to-Cash (QTC): pricing, quoting, sales orders, fulfillment, invoicing, and customer billing
o Warehouse Management (WMS)
o Inventory Management & Planning
o Call Center / Order Management
o Procure-to-Pay (P2P)
• Troubleshoot functional issues across both supply chain and Finance lifecycles and provide root cause analysis with recommended solutions
• Support integrations with external vendors and systems (e.g., eCommerce, freight, payment providers)
• Participate in system upgrades, testing cycles (SIT/UAT), and release management
• Provide user training and documentation to support adoption and process consistency
• Participate in functional design and configuration within D365 Finance & Operations (F&O)
• Gather, document, and translate business requirements into system solutions and enhancements
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.