As a Fulfillment and Buy Box-focused Product Manager, you will play a critical role in optimizing our retail operations and enhancing the customer experience. Youll collaborate with cross-functional teams, including designers, engineers, data scientists, and business leaders, to drive the success of our eCommerce platform. Your primary focus will be on fulfillment processes and ensuring our products consistently win the Buy Box.
Fulfillment Strategy:
Develop and execute strategies to improve order processing, warehouse operations, inventory management, and shipping preparation.
Optimize fulfillment processes to enhance efficiency, reduce costs, and meet customer expectations.
Buy Box Optimization:
Understand the factors that influence the Buy Box algorithm (e.g., pricing, availability, shipping speed).
Collaborate with merchandising teams to ensure our products consistently win the Buy Box.
Analyze data to identify opportunities for improvement and implement changes accordingly.
Product Roadmap:
Define the vision and long-term strategy for fulfillment and Buy Box performance.
Prioritize initiatives based on impact and effort, aligning with overall business goals.
Work closely with stakeholders to ensure successful execution.
User Experience and Analytics:
Use data-driven insights to enhance the customer experience throughout the fulfillment process.
Monitor key performance metrics related to fulfillment and Buy Box performance.
Continuously iterate and improve based on user feedback and data analysis.
Stakeholder Management:
Conduct regular product reviews with business leaders and senior executives.
Communicate effectively with cross-functional teams, ensuring alignment and buy-in.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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https://insightglobal.com/workforce-privacy-policy/ .
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.