Job Description
As a Remote RCM Service Delivery Consultant, you will lead and support revenue cycle implementations while maintaining full visibility into where each client sits within the implementation lifecycle. You will manage a portfolio of 2–10 clients, acting as their primary point of contact and strategic partner while building trusted relationships with stakeholders and executives. Your role includes proactively identifying and resolving revenue cycle challenges, delivering regular status updates, performance reviews, and strategic recommendations, and serving as the RCM subject matter expert throughout both net‑new implementations and ongoing optimization efforts. You will collaborate with internal delivery, operations, and technical teams to ensure seamless execution, analyze and present monthly and quarterly KPI reports such as A/R, denials, and cash flow, and manage client analytical requests by coordinating cross‑functional support. Leveraging BI tools and advanced Excel, you will perform reconciliations, trend analysis, and provide meaningful data insights.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 5+ years in RCM (Revenue Cycle Management)
• Advanced Excel skills; BI tools (Power BI or Tableau).
• Strong client relationship and leadership abilities.
• Knowledge of HIPAA, payer reimbursement, healthcare terminology.
• Technical understanding of databases and data exchange.
Excellent communication for translating complex data.
Nice to Have Skills & Experience
• Experience with EHR systems (EPIC, Cerner, Allscripts).
• Familiarity with payer/hospital contracts, coding (ICD, CPT, HCPCS).
• Knowledge of EDI files and healthcare transactions (837, 835).
• Financial analysis experience in healthcare
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.