Supply Chain Business Analyst

• Business Analyst is a trained IT functional systems analyst and consultant working to improve business capabilities by facilitating the implementation of process and system improvements.
• They will work in a highly collaborative setting of internal and external staff, and with key business partners in the support of existing production systems and in the execution of new system projects.
• They will serve as a functional expert in Supply Chain System, specifically Warehouse Management System.
• They will work closely with the business stakeholders to identify system needs, provides guidance and influence throughout the process from concept to implementation.
• They will document requirements and assume responsibility for obtaining sign-off from customer and business partners on moderate to highly complex projects.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• Performing business analysis activities at the strategic, operational, and organizational level; working with key users in the continual improvement of business processes
• Highlight/identify gaps in existing functionality and review requirements with stakeholders on moderate to highly complex projects.
• Collaborating on project efforts in the support of existing systems, processes, services and/or in the execution of new projects, including:
• Capturing Business User Stories and Requirements
• Providing analytical support to maximize product performance by understanding system capabilities,user needs, and user experience.
• Creating detailed Functional Designs for technical counterparts
• Creating and executing test plans, including capturing and working through solutions to defects
• Develop user documentation for newly created processes and system enhancements
• Project timelines are communicated to the Project Managers and are completed on time
• Uses logic and methods to solve difficult problems with effective solutions

• Graduate degree in information systems, computer science, or a related technical discipline or equivalent work experience
• 7+ years of experience supporting IT systems, processes or capabilities. General understanding of IT processes and dynamics within a complex, highly integrated environment
• A solid understanding of industry best practices in retail or IT; specific demonstrated experience mapping business processes and comparing those processes to industry best practices
• Strong analytical, problem solving, and root cause analysis skills
• Understanding of application development and software development lifecycle concepts
• Good written and verbal communication skills are crucial for working with all stakeholders (i.e. Use Case and User Story Development)
• Preferred experience with Agile and Waterfall approaches

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.