Insight Global is looking for a Technical Trainer t to join one of Canada's large retailers for a fully remote 1 year contract. This resource will be responsible for conducting training sessions and creating training materials on software applications with a focus on the adoption of a new POS system within the Emerald ecosystem. Working closely with the Solutions Adoption Manager, the resource will be responsible for the following:
Develop training materials, including job aids, checklists, and slide decks.
Deliver training through various methods, including in-person sessions, virtual classrooms, and blended learning approaches.
Adapt training delivery to accommodate different learning styles and technical backgrounds of the audience.
Create interactive and engaging learning experiences that promote knowledge retention and application.
Address questions, technical issues, and challenges that arise during training sessions.
Collaborate with diverse stakeholders, including managers, store clerks, finance teams, and operations, to understand their training needs and provide customized training solutions.
Stay updated on emerging technologies, industry trends, and advancements in relevant software applications.
Continuously improve training materials and methodologies based on feedback and evaluation.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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Technical expertise in software applications, particularly in retail environments.
5 years experience as a technical trainer of Point-of-Sale systems
Proven experience as a technical trainer
Skilled with Word, Excel, PowerPoint, SharePoint and Camtasia
Strong communication and presentation skills, with the ability to explain complex concepts clearly.
Familiarity with various training delivery methods, including in-person and virtual sessions.
Experience in creating training materials, job aids, and slide decks.
Adaptability and problem-solving skills in addressing different learning styles and challenges.
Interpersonal skills to establish rapport and collaborate effectively with diverse audiences.
Commitment to continuous learning and professional development.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.