Senior Production Support Engineer

Post Date

Jul 23, 2025

Location

Woonsocket,
Rhode Island

ZIP/Postal Code

02895
US
Sep 23, 2025 Insight Global

Job Type

Contract

Category

Programmer / Developer

Req #

PIT-797277

Pay Rate

$52 - $65 (hourly estimate)

Job Description

Insight Global is seeking a Senior Prod Support/Vulnerability Engineer for a large health insurance client of ours. 40% of this resources day will be handling vulnerability assessments & remediations. The other 60% of this role will be handling tier 2 and/or tier 3 support, mainly break and fix with current code. They will be expected to handle enhancements, incidents, tickets & resolutions. Some additional responsibilities include handling operations for the team for the application & vulnerabilities. As code releases come through, this team is responsible for pushing all of code into production with different types of requests that come in.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

Senior level Production Support experience
7+ years with support of applications break & fix, etc.
o What code are they fixing and what is the language this is in?
SSIS, C#
Experience with Vulnerability Engineering
Service Now ticketing experience
Power BI exposure

Nice to Have Skills & Experience

C# & SSIS coding experience
o Visual studio.
Databricks, Snowflake, Azure
Git Hub

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.