Job Description
Insight Global is seeking a Power Platform CoE Administrator to support a top healthcare industry client. This individual will support the daily engineering, administration, and governance of the Power Platform and Copilot Studio environments, while serving as a key point of contact for end-user support.
The Administrator will manage environment configuration, DLP oversight, and platform operations while partnering closely with engineers and a Solutions Architect. This role requires hands-on troubleshooting of end-user issues, with a strong understanding of workflows to diagnose and resolve problems efficiently.
This is an exciting contract-to-hire role ideal for someone who combines strong platform administration experience with excellent end-user support skills and enjoys working in a large, dynamic enterprise environment.
Key Responsibilities:
- Administer the Power Platform & Copilot Studio environments within the CoE
- Support day-to-day platform operations, configuration, and governance
- Move and configure environments, solutions, and platform components
- Partner with engineers to implement and update rules and DLP policies
- Assist with governance processes and platform guardrails
- Collaborate with the Solutions Architect to support platform design and best practices
- Ensure compliance, security, and proper data handling across environments
- Troubleshoot platform issues and escalations to maintain reliability
- Provide hands-on ticket support for end users across Power - Apps, Power Automate, and related tools
- Diagnose and resolve workflow-related issues, including automations, integrations, and dependencies
- Communicate clearly with end users to guide issue resolution and improve user experience
- Support adoption and scaling of the platform across the enterprise
Compensation:
$20/hr to $30/hr
Exact compensation may vary based on several factors, including skills, experience, and education.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- Strong experience with Power Platform (Power Apps, Power Automate, Admin Center)
- Experience with Copilot Studio - building agents
- Solid understanding of Azure (tenant, environments, connectors, governance)
- Background in security, compliance, governance, identity, and DLP
- Experience in a Power Platform Administrator or similar role
- Hands-on experience within a Center of Excellence (CoE) environment
- Strong troubleshooting skills, especially related to workflows and automations
- Experience supporting end users and managing tickets (triage through resolution)
- Strong understanding of workflow logic, integrations, and system dependencies
- Excellent communication and customer service skills with end users
Nice to Have Skills & Experience
• Experience implementing or maintaining DLP policies
• Familiarity with automated governance (PowerShell, Admin Center automations)
• Prior work in large-scale enterprise CoE organizations
• Exposure to cloud engineering or platform engineering teams
• Knowledge of citizen development programs
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.