Issues Management Analyst

Insight Global is searching for an experience Issues Management Analyst/Advisor for a top retail client. You would be joining a large fortune 10 company, in a robust GRC organization. You will be expected to work collaboratively with both your teammates and the business to come up with business solutions to remediate issues and implement governance. You will be responsible for, but not limited to:
- Intaking and triaging issues from the business
- Finding the accountable owner and helping them create a remediation plan with business owners
- Building relationships and continuously follow up until a plan is put together and implemented
- Documentation processes in Archer
- Analyzing data in Excel and reporting on metrics


$30-38/hour

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

5+ years experience handling Issues Management in a GRC setting
Experience with control frameworks and the full security policy stack (NIST, PCI, etc)
Experience with remediations and controls testing
Experience with ServiceNow issues management, specifically IRM (the Integrated Risk Management module)
Experience with Excel and reporting on metrics
Experience working with business stakeholders on strategy planning
Strong soft skills and relationship building experience
Risk management experience a plus

Certifications are a plus: CRISC or CISSP OR GRC certification

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.