Insight Global is seeking a Services Representative for CCBO Payments Operations at a major financial institution. The successful candidate will work in the centralized wire hub, serving as the first line of defense for wire payment processing. This role involves scanning AML Program wire payment transactions against various sanctions lists, comparing payment details to relevant parties and entities, and highlighting potential matches. The specialist will ensure compliance with sanctions laws and regulations while supporting timely and complete processing of inter-bank, corporate, and retail wire payments. This position requires strong attention to detail, excellent communication skills, and the ability to perform efficiently in a fast-paced environment.
Day-to-day
Transaction Processing: Fulfill transactions and perform audits/reconciliations accurately and on time.
Issue Resolution: Address discrepancies and escalated issues, including non-routine situations.
Communication: Respond to inquiries from internal and external stakeholders, following up as needed.
Administrative Tasks: Manage documentation, archive records, and assist with reports.
Process Improvement: Contribute to improving workflows and support testing/implementation of new processes.
Training Support: Provide guidance and training to junior staff when required.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
Human Resources Request Form. The EEOC "Know Your Rights" Poster is available
here.
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https://insightglobal.com/workforce-privacy-policy/ .
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.