Aerospace Customer Manager

Insight Global is seeking an Aerospace Customer Manager to join a top aerospace OEM in Longueuil, QC. This position is 5x week onsite.

Key Responsibilities:
- Manage assigned General Aviation accounts, ensuring service levels and contract terms are met.
- Oversee a diverse customer portfolio, delivering high-quality service and support.
- Lead contract management efforts to drive profitability and customer satisfaction.
- Coordinate cross-functional initiatives to support program strategies and service improvements.
- Act as the primary liaison for engine maintenance events and customer inquiries.
- Collaborate with internal departments to fulfill contractual obligations.
- Track and resolve customer actions, including preparing briefing materials.
- Maintain and support engine event forecasts.
- Participate in or lead continuous improvement initiatives.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

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- Bachelors or Masters degree in a relevant field (e.g., Business, Engineering, Aeronautics, Finance, Operations).
- 5-10 years of professional experience.
- Strong project management and business acumen.
- Industry domain knowledge in aerospace/aviation/defence
- Excellent interpersonal and communication skills.
- Proficiency in Microsoft Office tools (PowerPoint, Excel, Word, Access).

- French is an asset
- Solid technical knowledge of engines and related products.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.