Client Success Manager

Post Date

Apr 23, 2025

Location

Wayne,
Pennsylvania

ZIP/Postal Code

19087
US
Jun 23, 2025 Insight Global

Job Type

Contract

Category

Customer Service

Req #

PHL-776556

Pay Rate

$21 - $26 (hourly estimate)

Job Description

Our Education Software Client is seeking a Client Success Manager for a 3 month role to help assist with client interaction and partnership. They will play a critical role as the primary post sale point of contact for strategic Client accounts, responsible for managing complex client relationships, driving deep adoption of products and services, and ensuring the client account is healthy, referential and results in growth of the portfolio. They will build strong and productive relationships with state departments and districts, facilitates effective internal and external activity, communication, and clearly understands and communicates the positive impacts of solutions.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here.

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Required Skills & Experience

- Bachelor's Degree
- 5+ years experience in technology implementation, account management, or senior client support type roles
- Track record of working across teams to effectively communicate client

Nice to Have Skills & Experience

- software education experience

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.