Insight Global is looking for a Senior Salesforce Administrator to work 2-3 days a week, that will play a crucial role in the administration, configuration, development, and optimization of our clients Salesforce implementation. You will work closely with cross-functional teams to understand business requirements, deploy solutions, and ensure the ongoing success of Salesforce solutions that are used. This is an exciting opportunity for a skilled professional to contribute to the strategic use of Salesforce as our clients drive forward with their SaaS business.
Primary Duties and Responsibilities:
Subject Matter Expert: Act as the primary point of contact in coordinating with cross-functional teams to ensure their understanding of critical Salesforce processes and data reliability.
Salesforce CPQ Management: Customize, configure, and manage Salesforce CPQ to align with the organizations unique pricing and quoting needs while supporting automated pricing, prorating, and co-terminating subscriptions on contracts and renewals.
Salesforce CPQ Process Optimization: Collaborate with internal teams to optimize CPQ processes, ensuring accuracy in pricing, quoting, and proposal generation; assure alignment with the Master Data Management program for all data-related requests, and assure alignment with the Performance Excellence program for all process-related improvement requests.
Salesforce CRM Management: Serve as the primary system administrator for the Salesforce CRM environment, handling all administrative functions including user account maintenance, license management, reports and dashboards, workflows, sandbox environment, and other routine tasks.
Data Management: Oversee data quality and integrity within Salesforce, including data entry (adds/updates/changes), data imports, deduplication, implementing rules, and data cleansing activities.
Integration Management: Collaborate with key stakeholders to manage integrations between Salesforce and other systems, ensuring seamless data flow and optimal system performance.
Reports and Dashboards: Work closely with the Master Data Management team, adhering to governance, to create and maintain organizational-wide reports and dashboards that provide insights into business performance and support data-driven decision-making.
System Upgrades and Maintenance: Stay current with Salesforce releases and features, evaluate their applicability to the organization, and lead the implementation of system upgrades.
Security and Access Management: Implement and maintain security best practices, including user roles, profiles, and permission sets, to safeguard sensitive data.
Documentation: Create and maintain documentation for all Salesforce processes, workflows, dataflows, etc.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.