Job Description
The Oracle ERP and PPM Support Analyst provides functional, technical, and production support for Oracle ERP and Project Portfolio Management (PPM) applications. This role partners with Finance, Project Management, IT, and business stakeholders to troubleshoot issues, maintain configurations, support integrations, and drive continuous improvement across core business processes such as project costing, billing, financial controls, and reporting.
• Provide Level 2/Level 3 support for Oracle Fusion Cloud ERP and PPM modules
• Build and maintain reports using Oracle BI Publisher (BIP)
• Troubleshoot production issues, identify root causes, and drive resolution
• Partner with Finance, Accounting, and Project teams to support daily ERP operations
• Support key modules including AP, AR, GL, and Project Accounting/PPM
• Assist with month-end/year-end processes by resolving system-related issues
• Perform system testing, UAT support, and validation for enhancements and fixes
• Create ad hoc reporting solutions based on evolving business needs
• Collaborate with technical teams on integrations, data quality, and system improvements
Document processes and identify opportunities to improve system performance and user experience
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 5+ years of experience supporting Oracle Fusion Cloud ERP in a production environment
• Strong experience with Oracle BI Publisher (required)
• Experience supporting Financials + PPM modules
• Solid understanding of AP, AR, GL, and financial reporting
• Experience handling L2/L3 production support tickets
• Strong troubleshooting and root cause analysis skills
• Experience with system testing, UAT, and production validation
• Ability to communicate effectively with both business stakeholders and technical teams
Comfortable working independently in a remote environment
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.